Privacy Policy

Welcome to MamaJax (“we”, “our”, “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (mamajax.co.za) (the “Site”) and interact with us.

Information we collect:

Personal Information:
We may collect personal information that you provide to us directly, such as:
– Name
– Email Address
– Phone Number
– Delivery Address

Usage Data:
We may also collect information about your interactions with our Site, including:
– IP address
– Browser type and version
– Time and date of your visit
– Time spent on pages

How we use your information:

We use the information we collect for various purposes, including:
– To provide, operate and maintain our Site
– To improve, personalise and expand our Site
– To understand and analyse how you use our Site
– To communicate with you, incl. for customer service and support

How we share your information:

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
– Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as delivery service providers.
– Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of your information:

We implement appropriate measures (e.g. access codes) to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your rights:

Under POPIA, you have certain rights regarding your personal information, including:
– Access: You have the right to request access to the personal information we hold about you.
– Correction: You may request corrections to any inaccurate or incomplete information.
– Deletion: You may request the deletion of your personal information, subject to certain conditions.
– Objection: You may object to the processing of your personal information in certain circumstances.
To exercise these rights, please contact us at info@mamajax.co.za

Cookies and tracking technologies:
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small files placed on your device that help us understand your preferences and provide a more personalised experience. You can control cookies through your browser settings.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site and updating the Privacy Policy Date below. We encourage you to review this policy periodically for any changes.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at info@mamajax.co.za